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Customer is always the king; Support is to be professional here for you!

Professional But Free!


Data copy king team provides all customers with support by MSN, Email, Skype, Forum, Telephone and remote assistance. You can also ask for support from our hard drive duplicator reseller

Phone/Fax: 0086 28 68107757
Email: You can contact your sales representative or any of the following emails for technique support

-MSN: support[at]salvationdata.com
tech.support[at]salvationdata.com and justin[at]salvationdata.com
-Email: support[at]salvationdata.com

Support Forum: http://www.salvationdata.com/forum
Purchase Support: info[at]salvationdata.com

Please Note that: Technique support is only available to those who have registered their hard drive duplicators SN officially in SalvationDATA website!

Suggested Troubleshooting Steps:

  • Step 1: Read the data copy king user manual and learn to solve your problem;
  • Step 2: Login to forum and see if there’re similar cases and solutions;
  • Step 3: Double check if all the necessary devices you have connected properly;
  • Step 4: Email/MSN/Skype/Phone us for support;
  • Step 5: Remote assistance

We will be always there with you to take care of your needs!